Customer relationship and trust as the foundation of business in the online and offline world

After the measures are relaxed and the borders are opened, we are again able to organize a tour of the real estate for our clients, of course respecting the minimum security measures. In the past period, not only have we…

After the measures are relaxed and the borders are opened, we are again able to organize a tour of the real estate for our clients, of course respecting the minimum security measures. In the past period, not only have we all been eagerly waiting for it to pass, but international clients have also been eager to come to Croatia and continue their search for their dream real estate.

The foundation of our business is nurturing customer relationships and investing in those processes. We have built their trust over the years, always keeping in mind a relationship that will one day, to our mutual satisfaction, be much more than just business. All this will become even more pronounced in the coming period.

A high level of professionalism, correctness, trust, and work ethic will be crucial factors in sales. Why? Primarily due to the offline offer.

Customer relationships are the key

Agents are the ones who will be the critical factor. Buyers ’trust in their agent is endless, as is the seller’s. Agents have all the information in addition to the privileged ones, such as offline real estate offer, real estate for sale on preferential terms – which is not available to the general public … If the owner wants to sell the real estate under confidential conditions, which only he and the agent know, trust is an extremely important factor.

Likewise, the buyer is the one who is willing to wait and patiently search for the property. He believes that the agent he has chosen will share with him information about the property from the offline offer, which for him is an exceptional business investment or an opportunity to buy a property ideal for enjoying and relaxing in a dream location.

Croatia Sotheby’s International Realty has access to unique international clients, we have proven to be a highly professional agency that can be relied on with full confidence, we have successfully cooperated with world-renowned athletes, businessmen, but also ordinary people who absolutely do not want their relatives, friends, and neighbors know they have sold a property that has been kept for generations.

All of the above are the values ​​that guide us in business and the benefits we have invested in for many years. We continue to develop and grow and we want to let all current and future clients know that we are there for them and that they can rely on us with full confidence. Customer relationships are and shall remain a priority to us!